Pick one board and make it the only place for scope, files, and status. Create a naming rule: client_project_item_v1 so nothing gets lost. Folders: 01 Brief, 02 Design, 03 Build, 04 QA, 05 Assets, 06 Approvals. Add a simple intake rule: if it is not on the board, it is not in production.

Track three signals: response time, open tasks, last update. Fix the weakest.

How do you define done with clients in one sentence?

Tight briefs. Visual acceptance criteria. QA before client sees anything.

One-page brief. Milestones. Communication rhythm. Fewer surprises, faster approvals.