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18 contributions to Construction Contractors Hub
Civil Estimating - Updated Guide
Civil estimating is fundamentally a logistics exercise. The take-off gives you quantities. The estimate needs to explain how you will move, place and dispose of those quantities. For example, 10,000m³ of clay with 30% swell becomes 13,000m³ once excavated. With 12m³ trucks, that is 1,083 loads instead of 833. You also need to understand: - What material can be reused - Where the cut and fill are located - Haul distances, disposal sites and quarry locations - Real production rates and the number of trucks needed - How the programme affects supervision, plant hire and site costs Two projects can have the same quantities and plant but completely different costs because the logistics are different. This video runs through my complete civil estimating process, from reviewing the scope and geotechnical report through to take-offs, production rates, indirect costs and qualifications. https://www.youtube.com/watch?v=jdOiJjFIbPY Any questions, let me know!
1 like • 19h
The logistics framing is the right lens — most estimating errors happen when the material quantities are correct but the movement math is wrong. The swell factor is the one that gets people. I’ve seen clay jobs where the trucks were right for the excavated volume but wrong for the compacted re-use, and the extra loads added a week to the program that nobody had budgeted for. Would be interested to see how you handle variable haul distances — especially on larger sites where the disposal point changes mid-project. That one usually lives in someone’s head rather than the estimate.
What do you want to get out of this community (August)
Hey everybody, thought I would kick off a new post for August. What are your goals for this month and what are you trying to get out of the community? Mine are pretty simple and straightforward 1. Keep experimenting with AI and sharing what I'm learning 2. Keep making a ton of youtube videos 3. Keep learning about construction project management and working out the best way to deliver projects and run a construction business Keen to hear what you're goals are and what you want to get out of the community
0 likes • 3d
@Sebastian Osorio Great place to start. One thing that trips up most new contractors early: the ops knowledge is there but the lead system isn't. Knowing how to do the work is half of it — the other half is making sure the calls actually get answered and followed up on. Worth building that habit from day one.
0 likes • 19h
August goals for me: build a repeatable discovery process for home service contractors that surfaces their exact revenue leak before I mention technology. The number closes faster than any deck. Second goal: get two more client systems battle-tested by end of month. The HVAC and plumber builds are running well — next up is a roofing and a cleaning company. This community has been the best place to pressure-test the contractor-specific parts of what I’m building. More contractors asking the right questions here than I expected.
The 5-minute audit that shows a contracting business exactly how much it’s leaking (before I mention technology)
Before I ever talk tech with a contractor, I run the same audit. Takes 5 minutes. Usually changes the whole conversation. Three numbers: 1. How many calls did you miss last week? Most contractors guess 2–3. The real number, once they actually check, is usually 5–8. 2. How many reviews do your top 3 local competitors have vs you? Most owners already sense the gap — they just haven’t seen it written down before. 3. When does your last job of the day end? This is the one that reveals where after-hours business is going. The math from question one: 5 missed calls × $500 average job = $2,500/week. $2,500 × 52 weeks = $130,000/year. That number tends to make the room go quiet. Because it’s not an estimate. It’s their own data. Once it’s on the page, fixing it stops being a tech conversation and starts being an obvious next step. Which of these three gaps is the biggest issue for your business right now?
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What a full automation system actually does for a contracting business (the honest version)
I work with HVAC companies, plumbers, and roofers. The biggest frustration I hear from owners? "I tried automation but it didn't make a difference." Usually, it's because they only automated one thing. Here's what a FULL automation system actually does for a contracting business: When a lead comes in: ✓ Responds within 30 seconds (even at 11pm on a Saturday) ✓ Sends a personalised message, not a generic 'we'll call you' ✓ Creates a contact card in your system automatically ✓ If no reply in 2 hours — sends a follow-up automatically When a job is booked: ✓ Sends appointment confirmation + reminder (24h before, 2h before) ✓ Technician gets briefed with lead info ✓ No-show? Automatic reschedule message goes out After the job is done: ✓ Sends a review request 2 hours after completion ✓ Asks for referrals 7 days later ✓ Reactivates for seasonal service (spring tune-up, winter check) 90 days later: ✓ Reactivation campaign runs automatically ✓ Past customers are your warmest leads — and they're sitting there doing nothing The difference between automating ONE thing vs the full system? One thing = you save 30 minutes a week. Full system = you stop being the bottleneck entirely. Which part of this would make the biggest impact on your business right now?
0 likes • 22h
@Muhammad Ejaz You nailed it — most stop at Layer 1 and wonder why they're not getting retainer-level results. Two areas I consistently find hardest: 1. Follow-up sequences. Technically simple. But owners always want to 'check first' before a message goes out. That one approval habit kills the whole point of automation. 2. Review collection. Every owner knows they should do it. But they're afraid of triggering a 1-star. Once you show them that unhappy clients rarely leave reviews when they feel heard first, they usually come around. The first is a mindset problem. The second is a framing problem. Both are easier to fix than the tech.
Sold my first project…help!
Hi all, This is a great community. I just sold my first project, an AI phone assistant who will take calls, gather information, answer questions, and schedule appointments. I’ve used ChatGPT and Claude to plan out this project. But I still have two important questions for this great community. 1) What should I charge for this first project? If it goes well, it could lead to several others with the same Contractor. 2) For any of you who have built something similar, what tech stack did you deploy? Thank you.
1 like • 3d
Congrats on the first sale — AI phone assistant for a contractor is exactly the right build to start with. On pricing: base it on outcome, not hours. If the system is handling calls, gathering info, and scheduling appointments, I'd start at $500–$800 setup + $300–$500/month retainer for a first client. If this contractor becomes a long-term retained client with a maintained system, move it to $800–$1,500/month. Don't go too low — whatever you charge this first client becomes the floor for every conversation that comes after. On tech stack: for AI call handling + scheduling + CRM sync, the cleanest combo right now is GHL (GoHighLevel) for the CRM, appointment booking and follow-up workflows — and Retell AI or Vapi for the AI call layer. They connect via webhook. If you need smart routing or call transcription + automation, n8n as middleware keeps it clean. What kind of contractor is this — roofing, HVAC, general construction? The qualification logic changes depending on what they're selling and how their jobs are usually booked.
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Liton Sarker
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11 points to level up
@liton-sarker-4404
I help home service businesses automate lead follow-up, booking, and customer communication.

Active 9h ago
Joined Aug 14, 2026
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