This is a great example of why attention to detail matters so much in our industry. As notaries, we're not just there to collect signatures—we're an important part of the process. Taking a few extra minutes to review documents and communicate potential issues can save everyone time, prevent delays, and create a better experience for the signers and title company. Great job by that notary

I decided to become a notary because I wanted to build something of my own while helping others at the same time. As an immigrant, I understand what it means to start over and work hard to create new opportunities. What began as a way to gain flexibility and earn additional income has grown into a profession that I truly love. Through the notary industry, I found the opportunity to serve my community during some of the most important moments in their lives—whether it's notarizing essential documents, assisting with loan signings and legal paperwork, or officiating wedding ceremonies and being part of a couple’s special day. Every signature, every document, and every ceremony represents a story and a level of trust that I deeply value. Today, I can honestly say that this profession has allowed me not only to build my own business, but also to make a positive impact in the lives of others, which is the most rewarding part of all.

For me, this highlights the importance of never making assumptions. Even if the signers are ready and want to move the appointment earlier, I always check with the title company or the signing service first. A simple call or message can prevent a lot of problems later. Clear communication should always come first.

Even if the address is on the order, situations change: the signer may have moved, be staying somewhere else, or want to sign at a different location. That simple confirmation call can save time, unnecessary travel, and a lot of headaches On one occasion, I tried contacting the signer and got no response. The platform told me to still proceed, but right before leaving, a family member called to let me know the signer was still in Colombia due to visa/document issues and could not enter the U.S. I had already printed the documents, but it made no sense to drive to the appointment knowing the signing would not happen. I immediately informed the title company and kept clear communication with everyone involved. For me, the key is to never break the chain of communication, both with the platform assigning the order and with the signer. That makes our job much easier

If a signer asks to change the time after the appointment is already confirmed, I never make the change on my own — even if the reason makes sense.I always contact title or the hiring party first and let them approve the new time before confirming anything with the signers. Sometimes everyone else involved is already coordinating around the original appointment:• Realtor• Loan officer• Title• Funding team• Witnesses A quick message can prevent misunderstandings and protect everyone involved