Hey you 👋🏽 I’m Leila, founder of The Service Edit and a Customer Experience consultant who’s spent years helping big brands get their service right. But this space? It’s my gift to you — the small business owners, creatives, beauty pros, planners and makers who want to serve better, keep clients coming back, and build a brand that actually lasts. Here’s the truth: you’re incredible at what you do — but most small business owners were never taught how to do great service. Things like how to set boundaries, manage complaints with class, and make your customer feel seen, heard, and valued. That’s why we’re here. To raise the standard. To make your service match your talent. And to turn good businesses into unforgettable brands. So tell me 👇🏽 What kind of business do you run — and if you’re honest, what part of your service could use a glow-up?