Hi everyone, I've just received my first sale. Exciting! Can I ask do you message the customer straight after? If so, what do you say? I would appreciate any advice. Thanks
Hi All, Etsy says I need to dispatch my order today. I have looked through the chat which has answered most of my questions apart from this. If I'm completing before I get my tracking, what do I put in here as I don't know who the courier will be yet?
@Mihai Volintiriu I had actually already searched through the group before posting, which is why I mentioned I'd found answers to most of my questions. I'm a visual learner, so I find it much easier to follow a video than written instructions, and I thought there might have been something like that available. Thanks for taking the time to reply
Hi, Has anyone had an issue with prints coming on a white background even though their files have a different colour background? I placed an order, which I received yesterday and the background is white even though my artwork has a cream background. I have emailed support, not heard anything back yet, but wondered if anyone else has had the same issue?
@Tiesha Adams Thank you for this. I download my files as a JPG, as I thought thats what printshrimp preferred. I'm new to this, so I don't know about RGB AND CMYK. I also use Canva to size the files, but hopefully they can tell me what I'm doing wrong because it looks like false advertisement on my end because my mockups are all cream backgrounds. I'm glad I ordered one beforehand