Just wanted to give a quick shoutout to Twan and Melvin with CRM connector. These guys have been huge for me over the past year. I work with a lot of businesses that use some pretty random booking apps, and half the time there’s no clean way to connect them to the systems I need. Every time I’ve hit a wall, I reach out to them… and they just figure it out. One example literally yesterday— I asked them about an integration with Phorest, and they literally had it working in about 24 hours. No dragging their feet, no overcomplicating it. Just got it done. That kind of responsiveness says a lot. You can tell they actually care about the people using their software and want to keep improving it. I’ve watched the platform get noticeably better over the last year, and it’s honestly made my life way easier on a day-to-day basis. Also — they listen. If you give feedback, they take it seriously. Not many teams do that consistently. So yeah, just wanted to say I appreciate you guys. You’re building something really solid, and it doesn’t go unnoticed.

Just wondering if there’s currently a way, or if this could be added one day, to pull through the date of work orders, invoices, or job completion when importing contacts? A common scenario for us is clients uploading their full database, and when review requests start sending, it begins with contacts from a year ago. While those are still valuable, we’d much prefer to prioritise recent clients first, then work back through older ones. Having the ability to import and sort based on a date field would make a big difference in how effectively we can manage outreach :)

Hi guys, When connecting ServiceM8 to CRM Connector within HL, how do I specify a field that the client can add 'no review' to signal to us not to ask that client for a review? I could set it up in Zapier, so I am crossing my fingers that you guys have a way! :D

Is there a list of which CRMs you can connect to, as well as instructions on how to get the API keys for each of them? Especially without having to sign up at the moment.