This client got 20 qualified appointments in 2 weeks for $10,000 - $30,000 turf jobs. But he still cancelled. Heres what happened: https://www.loom.com/share/05e7f1de9e984b709d53c3aa58cd887d?sid=6fc52c21-792f-49d9-9cab-44c188fdcbfb (I played the voice recording that is attached down below, in the video above)
I am thinking.. "I totally understand Zac, & thank you for sharing this with me. We need to make sure that people within the actual service area are taking up the calendar. I will be talking to the team immediately to crack down on this and make sure this doesnt happen again. I will cancel this appointment straight away."