Hi there, having done some research on here I'm still looking for a definitive answer about the file size, pixel resolution or scale the final file I send to Print shrimp for printing. Let's assume I want to print an A0 size poster. My file that I designed in Canva is a PNG file - is this ok or should it be jpeg? Knowing it's a poster design I think Canva defaults to a PNG rather than JPEG - which is better? The current file size is 25.2MB with pixel dimensions of 7016 x 9933. Is this large enough (in any sense) for a clean, crisp quality A0 poster print shrimp? Or do I need to upscale it? It's not very clear which is the most important factor with regards file size/resolution and therefore quality required for a successful large poster print. Id welcome any real clarity around this. Thanks in advance guys.

Does anyone know if the upscaling in Playground Ai is sufficient for printing on larger format posters (E.g. A1 size) or will I have to further format them in Canva? Can I basically do everything necessary in producing a poster design in Playground Ai without the need for any other app or software? Many thanks

Hi guys. I wonder if anyone can offer some insight or experience having used either or both Everbee and ERank for Etsy SEO and listing optimisation? Any advice greatly received. Thanks

My Customer has cancelled their order. How do i cancel my order, and get a refund from PrintShrimp??

Hi there, I've seen in one of Tom's lessons about processing times for orders over the weekends. I have set the processing time to 1 day as suggested but come the weekend I gather we need to amend this. How do i do this on my Etsy store and do I do it for every single listing or is there I was I can switch it off or change it for all my listings at once? Any help greatly appreciated.