Happy new month, everyone! 🙌 Starting today, you don't just have a community. You have my team. 8 people from The Closing Signing Service, every member involved in operations, are now here with you and ready to answer your questions. You'll see them introducing themselves today, so take a moment to get to know them. One thing I ask: be kind and mindful of their time. We work in a fast-paced environment, so a little patience goes a long way. And if you know other notaries who are serious about growing, bring them in. This group is about sharpening your skills, getting real answers from people who actually do this work, and becoming the kind of signing agent clients trust and keep calling back. Honestly, this does not exist ANYWHERE else. No other notary community gives you direct access like this. You ask, we answer. That simple. We're so happy to have you here. We are training notaries to better serve our clients. How does it feel to have the whole TCSS team in your corner?

Hello all! My name is Jonathan; my friends call me JP. Mobile notary out of the South Jersey area for 6 years. Looking to learn from, network, and help all as needed. Can easily be reached at 609-668-7389. If in the Atlantic County area and want to play tennis when have down time, call me. NO Pickleball! Lol. 😂 Blessings to all.

We had a signing that needed to ship the same day. The notary went to FedEx... and the location was already closed. 😬 Instead of calling it a day and waiting until tomorrow, she immediately looked for another option, contacted us, found a different FedEx location, and made sure the package went out that same day. She didn’t ask for extra compensation, she just focused on getting it done. That kind of ownership and communication matters. And when we have another signing in her area, she’ll definitely be our first option. Those are the kinds of notaries we remember. 👏

A few days ago, I posted this on social media: "I built a notary fortune because I didn't know my worth." My message was simple: I built my business by saying yes to every opportunity. I worked hard, served clients well, gained experience, and built relationships. Instead of focusing on what I thought I deserved to earn, I focused on creating value. Over time, that commitment helped me build a strong reputation and a successful, profitable business. This has nothing to do with signing services offering low fees. If you know me, you know I strongly oppose companies taking advantage of notaries. That's not the point of this post. The reason I'm sharing this is because we recently assigned a signing to a notary we've worked with for years. This is someone we've consistently hired, trusted with all types of transactions, and helped keep busy in his area. The fee offered was $100. After reviewing the documents, the notary sent us the following message: "OK. The signer is available and this seem to be a very large package of 189 pages. Please add an extra $25 or find another Notary." There's another important detail. Over the years, we have paid this same notary $100 for seller packages that typically require printing only 20 to 30 pages. In other words, there were many transactions where the printing requirement was minimal, yet the fee remained exactly the same. That's why it's important to look at the full picture. Business relationships should not be evaluated one transaction at a time. Sometimes you make more on one assignment, sometimes you make less. The goal is to evaluate the relationship as a whole and understand the long-term value it provides. We explained that we could not adjust the fee. At that point, the notary told us to find someone else for the assignment. And that's exactly what we did. Not only did we find another notary, but we also made the decision that we will no longer do business with this notary moving forward. Not because he asked for more money.