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G.E.M. by Intelligems

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How to find your natural free shipping threshold (without guessing)
Most store owners pick $50 or $75 because it sounds right. But your customers are already showing you the real number. Here's how to let the data decide: 1. Graph your order history Plot your orders by value over the last 90 days. You'll see natural peaks where customers tend to land. These clusters reveal spending comfort zones you didn't set... they emerged on their own. 2. Find your abandonment cliffs Pull cart abandonment rates by value. Look for sharp drops at specific price points. That's where your current threshold creates friction that kills conversions. 3. Watch what gets added last Check which products appear in carts just above your threshold. Stickers, samples, cheapest items in your store? That's customers telling you the threshold feels arbitrary. They're buying stuff they don't want just to hit the number. 4. Test at natural pile-up points Run threshold tests where orders already cluster. But don't measure AOV alone. Profit per visitor tells the real story. A lower threshold with higher conversion often wins. Your data already has the answer. You just have to ask the right questions.
How to find your natural free shipping threshold (without guessing)
0 likes • 10m
Thanks for sharing, we've just had a really great result doing this & reducing a threshold! I also added a tab to model out potential impact for different thresholds (if CR increases by X but AOV drops by Y what would the impact be?) which is really great to bring clients on board. Post-test I also then modelled the lost shipping revenue vs gain from the test to show its worth losing a small amount from shipping 🙂
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Jess Sperry
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@jess-sperry-4579
CRO Lead @ Pacer

Active 4m ago
Joined Jan 26, 2026
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