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Product Synthesis

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3 contributions to Facilitator Club
Validation Workshop- Seeking advice
I am currently facilitating a conceptual design process for my cross-functional team (Product, Engineering, Design, & Research). We just finished the second round of concept testing and I want to run an exercise to validate or invalidate the informed assumptions we formulated after the first round of testing (and applied to the concept). Does anyone have any suggestions or approaches you are aware of? For context: Everyone on the team has been taking notes during the sessions and we are affinitizing those notes to facilitate conversation. I was thinking of then giving everyone individual time to reflect on each item we want to validate, applying the affinitized data to their perspective. Then share and vote. I would love thoughts and feedback on this!
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New comment Apr '23
0 likes • Apr '23
@Shannon Wagers I agree- you should always have an official decision-maker, clear goals, and clear expectations, etc. I also agree that the goal of a decision-making workshop should be to make pragmatic and informed decisions to drive toward a desired outcome. What I am curious about are the mechanisms or approaches you employ in workshop facilitation to drive consensus or alignment along the way. For example, when you go from diverging to converging, what does that look like for you? At that point, you have a wide set of ideas; how do you narrow the scope as a group? Also- Origionally you mentioned, "Then “converge with context” - dot the ideas (be stingy with these) on items that meet success criteria (and there has to a be a “why” for context)" - how do you see that as the same or different than dot voting?
0 likes • Apr '23
@Shannon Wagers Thank you for adding additional context! Idealistically, I would still like to think that there is a way to frame the dot [not-]voting to prioritize "the context of why one idea is better than the other" for the group that is creating the compass for direction. But I totally agree that having a decision-maker in the room is essential to staying on track (and getting buy-in) and their POV has to be honored. If you have any frameworks that you utilze I would love to hear more about them 😊
Service packaging & pricing
Hey all 👋🏻 This is my first post- I am curious how others approach pricing their services and scaling their pricing over time?
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New comment Feb '23
0 likes • Feb '23
@Salah Bouchma of course there are nuances based on project and timeline. Curious about the process you go through to build a service package. There seems to be a lot of vague advice out there like “ask for as much as you can,” which I understand. But what seems to resonate most with clients of various business sizes or industries? Do you offer a flat rate or hourly rate? How specifically do you break down your offering? Is it a “build a bear” plug and play? Do you follow a model? Offer a free consultation? Flat rate? Do you build an hourly rate into your contracts for additional meetings/work out of the original scope, ect? You must follow some framework when you approach a new client. And how have you iterated and scaled that process?
📍Where is everyone from?📍
Hello Facilitators👋 I'm really curious about where everyone is from. I'd love to make this a mega post where we can see how diverse the Facilitator Club community is. Who knows, you might find a lot more people in your area than you thought! Once I have lots of answers on this post, I want to make a nice graph!
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2.4k
New comment 1h ago
3 likes • Feb '23
Chicago, 🇺🇸 but currently nomading in Buenos Aires, 🇦🇷
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Jay Kietzman
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11points to level up
@jay-kietzman-3900
UX research & strategist. I love nature, hiking, and travel. Always looking for new podcast and resource recommendations for continued growth!

Active 95d ago
Joined Feb 8, 2023
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