Ask most volunteer trustees what minutes are for, and they'll say "so we remember what we talked about." That's not quite it. In Massachusetts, your board minutes are the official legal record of what the board decided and how - and one day they may be read by an owner's attorney, a buyer's lender, or a judge. Written well, they protect the board. Written poorly, they create problems that didn't need to exist. The two most common mistakes go in opposite directions: Too much. Some secretaries transcribe the meeting like a court reporter - who said what, who argued, who got heated. This is a liability. Minutes are not a transcript. Recording that "Trustee Jones angrily objected that the landscaper is incompetent" hands a vendor a defamation grievance and memorializes conflict you'd rather not preserve. Minutes record decisions, not debate. Too little. The opposite failure: "Roof discussed. Motion passed." That tells a future reader nothing about whether the board acted reasonably. If that decision is ever questioned, thin minutes are no defense. What good Massachusetts board minutes actually capture: - Date, time, who was present, and confirmation that a quorum was met (no quorum, no valid action). - The motions made, who moved and seconded, and the vote count - approved 4-1, not just "approved." - The key facts the board relied on - "Board reviewed three bids and selected Vendor B based on warranty and references." One sentence of reasoning is your business-judgment defense. - Decisions and action items, not the back-and-forth that produced them. Leave out the editorializing, the personalities, and the verbatim argument. Keep the decisions, the votes, and the reasons. And approve them promptly at the next meeting - unapproved minutes sitting in a drawer for a year are a problem waiting to happen. One practical note: because minutes are a record owners can generally access, write every entry as if the person it concerns will read it. That instinct alone will fix most bad minute-taking.