Westbrook Mills is a 56-unit converted mill in Lawrence. Common fees are $410 a month. The owner of Unit 18 stopped paying in February. The board followed its collections policy properly: late fee, written reminder at 30 days, formal demand at 60, referral to counsel at 90. Counsel established the lien and a payment plan was being negotiated. The balance reached $4,920 in assessments plus $700 in late charges and roughly $1,400 in legal costs. On October 2 the association received a notice from the United States Bankruptcy Court. Unit 18 has filed. Here is what happened in the following week, before anyone thought to call counsel. The manager, working from the collections calendar, sent the standard monthly statement showing the full balance due. The treasurer, who had been handling the payment plan, emailed the owner directly asking whether they still intended to sign it. And a trustee who lives on the same floor mentioned the filing to two other owners, one of whom raised it at the owner forum. At the October meeting the board wants to know three things. Is the $7,020 gone? Does Unit 18 keep paying going forward? And can the board at least finish the lien process it already started? DISCUSSION QUESTION Before answering any of those questions - what should have happened on October 2, and which of the three things the board did that week was the most serious mistake? RECOMMENDED APPROACH The most serious mistake was the statement and the email. Both are collection activity, and the moment a bankruptcy petition is filed, the automatic stay takes effect. Collection stops - not after the board votes, not after counsel reviews it, immediately and by operation of law. Statements, demand letters, payment plan discussions, calls, lien enforcement, suit. All of it pauses. Violating the stay is not a technicality. It can expose the association to sanctions, and it converts a straightforward creditor position into a problem of the board's own making. So the first action on receiving any bankruptcy notice is a one-line instruction to the manager and every trustee: all contact with this owner about money stops today, and nothing goes out without counsel.