We’ve talked about vendors, pricing, content, and marketing… but there’s one thing that separates brands that last from brands that fade out: Customer experience. Anyone can sell hair. Anyone can post bundles. But not everyone knows how to make a customer feel valued enough to come back. Here are a few things I want you all thinking about this week: ✨ Communication: Are you responding to DMs professionally? Are you clear about pricing, shipping time, and what the client is getting? 📦 Presentation: When your customer receives their order, does it feel like they bought from a real brand? Packaging, thank-you notes, and care cards make a difference. ⭐ Reviews & Proof: Always ask your customers for a picture or review after they install their hair. That’s social proof for your next sale. 🤝 Follow-Up: After a client buys from you, check in. Ask how they like the hair. That small message builds loyalty. Remember: One happy customer can turn into five more customers. Your goal isn’t just to make one sale — it’s to build a brand people trust, recommend, and come back to. Drop a comment below and tell the community: ➡️ What is ONE thing you’re doing to improve your customer experience this week?

How’s tomorrow for the meeting y’all?

Hey ladies!🥰 I would like to introduce myself & my brand. My name is Jaelyn & my brand is @Muse_LuxuryHair where I will be selling wigs/bundles. My personal ig is @__.jaeebaee . Drop yall social media handles so I can follow y’all🩷 2026 us our year for sure! 💸💸

If you’re planning to drop a new brand in 2026, NOW is the time to start planting seeds. You don’t build hype at launch — you build it before. Here are 3 content ideas you can start posting this week to let people know something is coming 👇🏽 1️⃣ “The Vision” Content Let people know what you’re building and WHY. 📌 Examples: - “I’m working on something new for 2026 👀 something that solves ___.” - “I’ve been quiet because I’m building.” - “2026 is about to look very different for me.” 🎯 Goal: Position yourself as a builder, not just a consumer. 2️⃣ Behind-the-Scenes / Building in Silence Show the process without giving away everything. 📌 Examples: - Packaging research - Notes, sketches, brand names blurred out - Late nights / early mornings - “Working on my brand, stay tuned.” 🎯 Goal: Curiosity + anticipation. 3️⃣ Problem-Aware Content Talk about the problem your brand will solve. 📌 Examples: - “One thing I hate about ___ brands is…” - “If you’ve ever struggled with ___, just know I’m working on something.” - “There’s a gap in the market and I plan to fill it.” 🎯 Goal: Make your audience feel seen before you ever sell. 💡 REMINDER: You don’t need a logo. You don’t need inventory yet. You DO need visibility and consistency. 📣 ACTION: Drop below which content idea you’re posting this week: 👉 1 (Vision) 👉 2 (Behind the scenes) 👉 3 (Problem-aware) If you don’t post, you don’t exist. Let’s build 💰🔥

YALL IM SO SORRY I AM JUST FINISHING HAIR!!!! Literally. I had such a long day. Can we reschedule for Sunday??? Is that okay for everyone??