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Headlight Restoration School

474 members • Free

15 contributions to Headlight Restoration School
Experience on Payments
Hello team, would any of you whole have a few years doing this; ever had someone tell you “I’m not paying you” after you did the job? If so, what do you do? What can you do? What should you do?>and should I ask the Customer for half upfront and then the other half once the job is finished? 2) Should you have someone sign that they give permission to you work on their headlights BEFORE you actually do the work? 3)Anything I need to do to protect myself from whatever it may be, any suggestions is very much appreciated! Thank you all in advance, Bruce H..
2 likes • 4d
I have my customers sign a Customer Service Agreement, I will try to attach it to this comment. It covers liability and warranty information. Some people may have a separate form for warranty but I have mine all in the Customer Service Agreement. I also have an inspection form that I can fill out, basically says all your bulbs are good (or not) and would recommend headlight restoration. Kind of redundant, some people opt out of the inspection. Do an inspection no matter what. When you go do the service, bring a clipboard to fill out paperwork. Greet customer with a smile and introduce yourself. Explain: "I'll do a quick bulb inspection and then we will go over the customer service agreement". After inspection go over what you found and explain expectations for the headlight restoration. Agree on price and have them sign the CSA. I usually throw in "if I dont like how they turned out it will be free." Take payment once job is done to satisfaction. I take all paperwork home to scan/download. Then I email customer digital copies of the inspection (if filled out), CSA, and Invoice/receipt. Also throw your Google review link in the email if you haven't gotten a review from them yet.
How to make an extra $1000 per month using SEO!
Hey all just wanted to create a post on what I was trying to explain about SEO in the weekly live call. This may be a lengthy post but I'm going to try to spell everything out as clear as possible. Please comment if you need more clarification. Obviously, you're going to start off by getting a solid website and Google business page. Google business page is free. For website, I'm using Squarespace ($178 per year, $54 domain for three years) and Acuity for online scheduling ($192 per year). I recommend Wix and I'm switching to Wix next year. From what I have seen, I think you're going to get more tools (like online scheduling) for a smaller price. This is my website if you need inspiration: jakesheadlightrestoration.com I took a $10 SEO course with Matt Diamante (Hey Tony) and this is what I learned (save your $10): 1. Go to AnswerThePublic.com 2. Type in what you sell 3. Find a question you can answer 4. Go to ChatGPT and paste this prompt: “I'm writing a blog post answering this question: [PASTE IN YOUR QUESTION ]Ask me any questions you'd need to know the answer to in order to create a truly unique, helpful blog post. It should include my expertise, experience, case studies, etc. Keep it limited to 10 questions.”
Cold Temperature Solutions
Hey all, I have a restoration scheduled for tomorrow and its supposed to be 25-30 degrees at the time im doing it. What is the recommendation for best results? I have stay clear and vapor. Not sure I have enough headlight magic vapor to cover both headlights, but I have plenty of blue Amazon vapor. Should I change my warranty or reschedule?
0 likes • Jan 17
3 years
1 like • Jan 19
Customer had a garage I was able to work in. Only had 1 headlight to do, but made it look better than the replacement. I used stay clear and everything went smoothly. All of my customers this weekend had garages for me to work in, and I had no idea. Does anybody include a question about garages in on intake form or anything? Or do you just prepare for the worst and if they have one great?
Poll - Posting Before/After
When posting Before/After photos, which viewing order do you post them? (When given the option) I know its a small detail but I'm seeing both ways and wonder which works best.
Poll
11 members have voted
3
0
Help with Porsche 911
I just got these lenses back from the PPF shop. When I shine a light through them you can see a bunch of microcracks (i think)? I did liquid magic, sanded 600,800,1k,2k, then vapor restoration. Let them sit for 24 hours, before struggling and eventually giving up on PPF. Now they are done with the PPF (professionally installed). I cannot feel the cracks on the inside and they are definitely not on the outside. Maybe internal? They look fine without light shining through, but I'm worried they might look like crap once the headlight is back together and has light going through it. Has anyone seen this before? What is it and is there a solution? Am I cooked? Before and after photos attached.
Help with Porsche 911
1 like • Jan 9
For those that are interested but haven't heard.. I talked to the Porsche guy, explained the internal cracks, and he knew exactly what I was talking about. It's the nature of the plastic when it gets that old and he prepares his customers accordingly. That was my first set of restoring those lenses for him and it took me an entire month of struggling, but it all paid off. The Porsche guy wants to continue to work with me and pay me $80 over what I was originally asking per set. Thank you to everyone's input on these. I couldn't have pulled this off without the support of this group. I appreciate you all!
0 likes • Jan 10
Its a specific model 911 he specializes in (1998-2005) and allegedly you cannot buy the lenses separately. They made the wiring on those headlights "biodegradable" so after 20 years the wiring just falls apart. So what this guy does is upfit the lights with new wiring maybe upgrade to LED if the customers want, basically rebuilds the light. He emailed me out of the blue looking for someone to take over the lens restoration portion of the job. Really cool opportunity. Adrian Tail Lights is the guy's name if you want to look him up. https://www.adriantaillights.com/
1-10 of 15
Jacob Foret
4
75points to level up
@jacob-foret-5462
Full time mechanic. Owner of Jake's Headlight Restoration.

Active 8h ago
Joined Oct 24, 2025
Boulder, CO
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