I just lost 9 funded accounts because of the Algo on Apex, one of which I was going to request a payout on today. I knew it was a risk but was assured that the way the trades were made it would not create issues with Apex. Essentially they couldn't tell it was an algo. That was incorrect.

here are the screenshots, trying to figure out what happened?

If I buy another apex eval after iv connected to my other eval I dont see the new one on the algos connection do I have to re connect it for it to show the new one as well the tradovate login is the same for both but only the original shows up

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Thought this may be helpful. https://youtu.be/EIz1iYZ6W0U?si=ZDgfgo9Yn26jCEpA