Most people don’t talk about this week. It’s not Christmas anymore. It’s not New Year yet. It’s the quiet hallway between who you were… and who you’re becoming. This is the week where: • Goals feel fuzzy • Motivation is soft • The grind hasn’t rebooted • And the noise is finally gone That’s not weakness. That’s clarity booting up. Before we sprint into 2026, I want to ask something simple: What is ONE thing from this year that you’re proud of — even if nobody else noticed it? No strategies. No numbers. Just something that mattered to you. I’ll start in the comments!

Does anyone need Florida CEUS? I am running a course, tomorrow for our service professionals and I'd be happy to help and include you. It's free, and includes core for FL JE license..

Where are you all from? What is your focus in 2026?

We all try new things in the field, in ops, or in growth… but some changes actually move the needle. Drop one specific thing you tried this year that gave you measurable results — e.g.: • bumped retention by improving follow-ups • cut callbacks by tweaking bait placement • won more contracts by bundling services • streamlined notes with a new tool or workflow What was it, what measurable result did you see, and how long did it take? Your insight could help someone save hours or dollars this week 👇

What’s the #1 thing that stole your time or energy this week? A) Last-minute schedule changes B) Re-explaining the estimate 3+ times C) Logging follow-ups and service notes D) Upselling while already buried in work E) Something else? (Comment it) I’m collecting the answers, and tomorrow I’m sharing: - the most common time-leaks across routes - and a few real fixes we’ve used to plug them If you’re a pest pro and want to sharpen the way you run routes (not just kill bugs), you might want to be in that conversation. 🔗 Here’s the community link:https://www.skool.com/pest-control-pros No pressure. No ego. Just real operators getting better at the craft and the business. — Ian🪲 Certified Operator | Tagline Branding | Building tools for the industry