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evolution api
Hi, I’m having an issue with Evolution API message delivery. Even though my Evolution API instance looks healthy (webhook URL connected, QR code/session is active, and there are no visible errors), I’m seeing intermittent missing inbound messages. Roughly 8 out of 10 messages are delivered to my webhook successfully, but 2 messages never reach my webhook at all — and they also do not appear in Evolution API logs. Details: - Webhook is configured and reachable (HTTPS). - QR/session appears connected and stable. - Most messages arrive normally. - The missing messages are not recorded in webhook request logs, nor in Evolution API logs (as if they were never received/forwarded). Questions: 1. Has anyone experienced similar “message loss” where some inbound WhatsApp messages don’t hit the webhook and don’t show up in logs? 2. Are there known causes (rate limits, session reconnects, message type limitations, provider-side delivery issues, etc.)? 3. What’s the best way to trace/confirm where those missing messages are being dropped? Any guidance or recommended debugging steps would be appreciated.
0 likes • 1h
Hi! Thanks for the insights — I think you’re right that this is happening before the webhook layer. My setup: - Client: evolution_v2 - Version: 2.3.7 - Instances: Single instance (one WhatsApp session) What’s missing: - The messages that go missing are normal inbound text messages (not reactions, not edits, not view-once, not media). - When it happens, the message does not hit my webhook and also does not appear in Evolution logs — as if it was never received/forwarded. This is intermittent: most messages arrive fine, but occasionally a few plain text messages are completely missing. Based on this, do you think micro-reconnects or backpressure/throttling is the more likely cause on 2.3.7?If you can share the specific flags/debug settings and any reconnection hardening strategy you recommend for this version, I’d really appreciate it.
0 likes • 1h
@Dayo Joshep I explained my problem below
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Hüseyin Hhüzmeli
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15points to level up
@huseyin-huzmeli-9226
Hüseyin H

Active 29m ago
Joined Dec 15, 2025
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