๐ฏ๐ฅ๐ฏ๐ฅ๐ฏ๐ฅ๐ฏ๐ฅ๐ฏ๐ฅ๐ฏ๐ฅ๐ฏ I think๐ค that the most valuable concept that I have learned about communication skills is that there is a big difference between hearing and listening. HEARING๐_it takes no effort...but, LISTENING is INTENTIONAL๐ช๐ค๐ง .. _ "many will only hear, to speak..but those who listen, respond accordingly" ...Me๐ฃ๏ธ