Looking for a Client Success Manager (CSM) Need someone to help manage clients once they come on board. Mainly: - onboarding clients - keeping things organised - making sure nothing falls through the cracks - being the point of contact What you’d be doing - onboarding calls / setup - collecting what we need (GBP access, photos, etc.) - working with our VA to get everything live - replying to clients (email + occasional calls) - keeping track of progress (reviews, GBP, SEO stuff) - sending updates / reports - flagging issues early - spotting upsell opportunities You’re a good fit if you: - are organised and don’t miss things - communicate clearly (no fluff) - have done client management before - can handle multiple clients at once - are proactive (don’t wait to be told what to do) Bonus if you’ve used GHL / Trello / Zapier before Setup - remote - AU timezone preferred To apply Just send me a DM with: - a quick intro - what you’ve done before - tools you’ve used