One of the biggest misconceptions people have is this: 👉 “If I’m right, I’ll win!" In reality, it doesn’t work like that.... 💡 Most disputes are won or lost before court is even considered. And it usually comes down to a few key things: – how the issue is first raised – what is said (and how it’s said) – whether there is clear evidence – and whether a structured approach is taken early on ⚠️ What we often see in practice People: – send emotional messages – don’t clearly set out what they want – miss key legal points – or wait too long before taking action 👉 By the time they act properly, the position is already weakened 💡 The reality A well-structured approach early on can: ✔️ resolve the issue faster ✔️ avoid court altogether ✔️ put pressure on the other side ✔️ significantly improve your outcome ⚖️ This is exactly why "pre-action" steps matter - and the court takes a robust stance on this! Things like: 👉 a properly drafted complaint 👉 a clear Letter Before Action 👉 setting out your position in a structured way These are often the difference between: 👉 being ignored 👉 and getting a serious response 💬 If you’re dealing with a dispute now Ask yourself: 👉 Have I clearly set out my position? 👉 Do I have evidence to support it? 👉 Am I taking the right steps at the right time? We have seen some people win a claim but because they failed to comply with the pre-action rules, the Judge made an example of them (e.g. they sued for £10,000 but they were awarded £1 as punishment!). Or as in another case they went through months of litigation, incurred thousands in legal fees - they won their damages claim but they were not awarded legal costs.....those costs outweighed the damages so that person had to pay their lawyer which was more than the damages recovered. Definitely NOT a victorious outcome! The key is to be very careful if litigation is involved - it is unpredictable at the best of times and you need the right tools to help you navigate your dispute. There are too many "armchair lawyers" around who think they know what they're doing only for things to get in to a serious situation.