I had a buyer for one of my self-storage facilities who wanted to make a decent offer close to asking price. When the bank tried to asses the value of the business, they used industry average for expense ratios, opposed to actual. My facility runs extremely efficiently with no climate control, no lights, automated software, no employees, remote managed, etc..... My expense ratio's are under 18%, but the bank uses 28% as an industry norm, and that is how they calculate the NOI and ultimately the value. This is a huge swing in valuation, as this industry uses a CAP RATE (basically a 10x-20x multiple) to determine value. It also messed up the DSCR, which is just as important. We tried to mix in some owner financing, but the bank still counts it as debt, even with a 2nd place lien. Every dollar I lower the sale is a dollar of profit. Has this been happening to anyone else? Any suggestions?