What’s your best advice for tools, techniques and sessions to run for a process improvement workshop? My colleague and I have a half day workshop coming up for around 10 people, all from the same team, all looking to walk away with an agreed process, built from pieces of their individual knowledge and experience. We have some work to do to set expectations that we may not reach an agreed version, that’s manageable, but how do we best formulate a workshop to facilitate process improvement? Thanks all.

This workshop is perfect when you are looking to leverage the power and engagement of a network or community and have people who are actually needing help with something. The Reciprocity Ring is a dynamic group exercise that applies the “pay-it-forward” principle to your team or group while creating and cementing high-quality connections, by both asking for and giving help to create a culture of giving. During the workshop, participants will be expressing areas where they may need support such as connections, introductions, job leads, mentoring, or skill-building to name a few. In return, the whole group will will rally around them and be able to volunteer their support, creating win-wins and fun for everybody. HOW TO Duration: 1 – 2 hours Venue: a quiet, private space with a big wall og whiteboard to stick post-it notes on Supplies: a white board or flip chart stick post-it notes on, two different types of post-it notes (3 x 5 for writing requests, and 3 x 3 for writing how you can help) and pens to everybody. STEPS 1) Prepare a whiteboard or flip chart with each participant’s name and a space for their contact information and request. Give each member some (5-10) 3 x 5 pos-it notes and a stack of 3 x 3 post-it notes and a pen. 2) In the beginning of the workshop, ask the participants to brainstorm and write down in the 3 x 5 pos-it note their specific request for the group. 3) Gather the group together and conduct a short icebreaker. 4) After the icebreaker, ask all participants, one by one, to read out loud their request and allow each participant to spend 2 – 3 minutes presenting and discussing their help request. 5) After they have introduced their help request, other participants may ask clarifying questions. Participants may then right away input their offers of help, connections, or resources. 6) Help offers can be written on 3 x 3 post-it notes and stuck next to the requestor’s name on the white board or flip chart. Do not forget as a helper, to write your name in the corner of tall the 3 x 3 post-it notes offering help, so the requesters know who wrote it and who they can contact with after the workshop.