I am watching the video on CalSync on how to use epCloud to update my planner with CalSync Pro account. The directions state to click the sync tab and select pair. Then get a one time password. Is that step necessary if the RPP has already been connected to ReMarkable cloud. How long is the typical time to push from epcalsync.com to my device. I connected my calendar and hit push to tablet even though there was no way for me to establish a new ReMarkable Cloud connection. It has been 20 min and the Push still hasn't reached my device. @Jason Smith

I purchased the calsync Vault plan. The app works overall fine. The task function doesn’t work as advertised using Google tasks. That’s fine. What is not fine is spending $120 for the pro plan and it not working at all. Tech support has been terribly unhelpful. It took 4 emails to get them to understand I am having issues with the pro cloud sync and not the calsync app. They even suggested I upgrade to the pro plan. Either tech support is a poorly implemented AI or the agents don’t read the email. Ultimately, It seems my pro subscription didn’t get registered on their end. The tech response again was I needed to upgrade to pro from vault. I provided proof of purchase yet still no acknowledgment that I am on the pro plan. I even provided a screenshot showing my software and web page both show pro. I cannot recommend upgrading to the pro cloud. Save your money and stick with the calsync app. I realize this is a small company, but tech support is very poor. I’m on day 4 of troubleshooting and still no acknowledgment that I am a pro user let alone any valid troubleshooting advice for the pro cloud.

I have not been able to see my google tasks when using the planner on my remarkable paper pro. I've verified that tasks show up on my google calendar and are checked, but they won't show up on my planner. Help - this would be really great to access!