I’m Jean. I have experience in Hotel Operations and a frequent traveler, using my journeys to better understand guest needs and expectations across different markets. I’m here to connect with hotel owners and entrepreneurs, share insights from both an operational and guest perspective, and learn from your experiences as well. Looking forward to connecting.

1. Your name & where you host or will be hosting (Region/city and state/country is perfect—no need to share exact location). COREY AND MICHELLE COOK - LAKE JAMES, IN. 2. Your place in a sentence or two. What makes it yours? (Age of the home, setting, story, or experience you’re creating) WE OWN AND OPERATE COOKS COTTAGE ON LAKE JAMES - 4TH GEN LAKE COTTAGE ON THE SHORES OF LAKE JAMES (A PRISTINE, CRYSTAL CLEAR GLACIAL LAKE THAT IS ALL SPORTS AND HAS A STATE PARK ON ONE OF IT'S SHORELINES - POKAGON). 3. Owner-occupied or owner-operated? How hands-on are you with your guests and the space? WE LIVE IN THE COTTAGE, BUT HAVE A SEPARATE ENTRANCE AND WILL HONOR OUR GUEST'S PRIVACY SO THEY MAY NEVER SEE US, BUT WE DO MEET A LOT OF OUR GUESTS WHO END UP BOOKING ONE OF OUR ADD ON EXPERIENCES. 4. How long you’ve been hosting? New, growing, or seasoned—all are welcome here. WE'RE ENTERING OUR 5TH YEAR OF HOSTING IN 2026 AND ARE DEFINITELY SEASONED HOSTS. WE COACH MANY IN OUR AREA AND HELP THEM TO IMPROVE THEIR LISTINGS. 5. What part of the guest experience you care most about (Arrival, comfort, food, design, communication, privacy, moments of delight, etc.) WE TRY TO PROVIDE EVERY POSSIBLE THING THAT A GUEST MAY WANT DURING THEIR STAY, FROM HIGH END KITCHEN APPLIANCES (VITA MIX, SOUS VIDE, LE CREUSET COOKWARE, SUPER COMFY LOVE SAC COUCHES & LUXURIOUS BEDDING, MOROCCAN OIL SHAMPOOS AND CONDITIONERS, A COMMERCIAL ESPRESSO MACHINE, AND BEAUTIFUL DESIGN THROUGHOUT THE HOME. 6. Do you offer any "experienced- based", optional add-ons that set your listing apart from others (cooking classes, private chef, barista, tours of the city, art classes, etc.)? WE OFFER OPTIONAL COOKING CLASSES, CHEF'S TABLE DINNERS, COMPLIMENTARY BARISTA/LATTE SERVICE, AND HISTORICAL BOAT TOURS ON THE LAKE. 7. What you’re currently refining or questioning? One specific thing you want to improve or think more deeply about. WE WANT TO ASSIST OTHER HOSTS WITH BUILDING THEIR DREAM JOBS AND ASSIST THEM IN THEIR JOURNEY!

Welcome! Please copy the prompts below and paste them in a NEW post under the NEW MEMBER INTROS tag. DON"T POST YOUR ANSWERS IN THE COMMENTS BELOW. Please answer thoughtfully. Short is fine—intentional is better. 1. Your name & where you host or will be hosting (Region/city and state/country is perfect—no need to share exact location) 2. Your place in a sentence or two. What makes it yours? (Age of the home, setting, story, or experience you’re creating) 3. Owner-occupied or owner-operated? How hands-on are you with your guests and the space? 4. How long you’ve been hosting? New, growing, or seasoned—all are welcome here. 5. What part of the guest experience you care most about (Arrival, comfort, food, design, communication, privacy, moments of delight, etc.) 6. Do you offer any "experienced- based", optional add-ons that set your listing apart from others (cooking classes, private chef, barista, tours of the city, art classes, etc.)? 7. What you’re currently refining or questioning? One specific thing you want to improve or think more deeply about. 7. What “unforgettable hospitality” means to you? There’s no right answer—this helps us understand your point of view.

If you're here, you likely believe that hosting is more than keys, codes, and clean sheets. This community exists for owner-operators who personally care about the guest experience — from the way a space feels when someone walks in, to how a stay is remembered long after checkout. This is not a place for shortcuts, growth hacks, or "scale at all costs." It's a place for hosts who take pride in what they've built — and want to keep raising the bar. Start here: introduce yourself. Before you jump into discussions, take 2 minutes to post an intro (required). This is what makes this community feel different — we actually know each other here. Use the pinned New Member Intro Template (copy text and make a new post). Tell us: - Your name and where you host - What makes your property or experience stand out - One thing you're working to improve right now - What you're hoping to take away from this community _________________________________________________________________________________ This community is for you if... - You owner-operate one or two thoughtfully run properties - You believe hospitality is a craft worth mastering - You want better guests — not necessarily more guests - You're drawn to experience-based hosting: stays people actually talk about If you're focused on arbitrage, scaling to 10+ units, or set-it-and-forget-it management, there are great communities for that. This isn't one of them — and that's intentional. ________________________________________________________________________________ Free members get: access to the community and the PMS comparison guide. For members who want to go deeper... Upgrade to full membership — $49/month Paid members get: Weekly host interviews Calls with exceptional hosts — lavender farms, boat tours, cooking classes, micro-wedding venues — people doing hospitality differently and differentiating their places from competitors. PMS software demos Video walkthroughs of the tools serious hosts actually use — OwnerRez, Guesty, Lodgify, Hostaway, Pricelabs, etc. and more — so you can make confident decisions on how to run your hospitality business and own more of it by moving away from dependence on platforms (airbnb/vrbo).