Let’s be real - no one loves waiting hours to get a reply when they’ve got a simple question. That’s where support chatbots step in. A well-built support chatbot can: - Answer instantly → Customers don’t have to wait, and you don’t lose potential sales. - Work 24/7 → It never sleeps, so even late-night questions get covered. - Handle the basics → Things like FAQs, booking, tracking, or account info are sorted automatically. - Free up your time → Instead of spending hours answering the same questions, you can focus on the bigger stuff that actually grows your business. It’s not about replacing humans — it’s about making life easier for both you and your customers. If you’re running a business and haven’t thought about adding a support chatbot yet, you’re basically giving your competition the advantage.