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5 contributions to Brendan's AI Community
How to create an Error-Free Booking Chatbot?
Hi everyone, I’d like some advice on the project I’m describing below. For the past weeks, I’ve been building a WhatsApp chatbot demo in n8n to handle appointments and answer FAQs for a medical clinic. I’m using Google Sheets and Google Calendar. I don’t have much experience building this kind of thing in n8n, and I’ve noticed that the AI ​​model (Gemini) makes several errors in its responses. It mixes up dates and times, and sometimes claims there are no free slots when there actually are. I know this is part of the troubleshooting and fine-tuning process, but I already have a fairly extensive System Message with many rules designed to prevent these errors, and it keeps making them. So, my question is: for a WhatsApp chatbot, is it better to use fixed options (like a menu) to avoid these errors, rather than having the AI ​​respond with free-form text? My goal is really to give customers the feeling that they’re talking to a person, not a robot. However, if the AI ​​is prone to so many errors, I’m wondering if it would be better to use buttons, fixed menus, or a hybrid approach?m What do you recommend? Thanks in advance.
0 likes • 1d
@Aurel Babiš thanks so much for your answer
0 likes • 16h
@Kelly Lynch Thanks for your reply Kelly, but your example of a phrase like "next Tuesday" gave me something to think about. I understand that the "check availability" tool should provide the answer to the LLM to prevent it from interpreting or hallucinating. But in the case of something like "next Tuesday," the LLM is the one that needs to interpret what the patient is referring to, is that correct? How is the correct way to handle phrases like "next Tuesday", "next week/month", "in two weeks" etc? Is this something the LLM should handle?
Suggestions to make a WhatsApp chatbot in n8n
Hello all, I want to create a demo WhatsApp chatbot in n8n to show to potential clients. As I understand it, the process with the official WhatsApp API takes months to be approved and there's a risk of being banned. So, how do you recommend I try to create the chatbot? Should I use a Meta Partner like Twilio, Kapso, or another one for free? Also, what free Chat Model could I use for the demo? Thanks in advance
1 like • 26d
@Mofedul Alam Joy Thanks Mofedul for your answer. Think that I don't know anything about this. I've just made a chatbot with built it n8n chat trigger and with Telegram since it is easy. For WhatsApp I've been learning on the way and had several issues. I've tried to get a Meta Cloud API to try without approvals like you say, but then Meta requested me to register as Meta Developer and has been imposible. Send code via SMS, I enter it and sends other again and again. I tried to validate my number a a message appears that stop if I don't want to be blocked. I escalated to Meta from my Facebook account 2 days ago and any answer. What could you suggest me to fix this? Create a new Facebook account to register as Meta Developer o forget Meta and use for demo and production a BSP like Twilio, kapso?
0 likes • 24d
@Mofedul Alam Joy Thanks Mofedul for your advice. I'm going to try the Facebook card option to avoid the SMS loop. Meta support isn't even responding. Other doubt I have is about the WhatsApp chatbot production process. Would I have to request the Meta Business API using the client's WhatsApp number? Is that what takes months? Or how would that work if I don't have a Meta Developer account?
Real world business practice scenarios for n8n?workflows/chatbots?
Hello.to all, ​I’m fairly new to n8n and I want to improve my skills by building real-world automation projects. My main challenge right now is finding practical exercises with clear, detailed requirements outlining exactly what the workflow or chatbot should and shouldn't do. ​I'm looking for realistic business scenarios that cover things like: ​Tool calling logic: Forcing the AI to query real-time data (like checking live calendar availability or fetching prices from a database) instead of making up answers. ​Strict business rules: Handling end-to-end flows like booking, rescheduling, or applying soft-deletes on cancellations. ​Database & CRM updates: Storing or updating customer profiles, generating tickets, and syncing external apps (Calendar, Sheets, CRMs). ​Does anyone has or know where I can find a list with real-world case studies or exercise briefs like this? ​Thanks in advance!
0 likes • Aug 20
@Brendan Jowett thank you for the example and link. I'll check it
0 likes • Aug 25
@Kelly Lynch Thank you Kelly for your comment. I'll apply the techniques you mentioned. I don't have a real business process, would be great if you can share me some real processes to have ideas and practice.
Day 23 — Built an AI Receptionist That Can Actually Book Appointments 🤖
Day 23 🚀 — Another real-world AI automation milestone completed. I’ve completed the AI Voice Receptionist for NovaSmile Dental Studio. This is more than a voice bot. It’s designed to handle real patient interactions and trigger backend automation: 📞 Answer patient calls 📅 Book, reschedule & cancel appointments 🔎 Find existing appointments ❓ Answer clinic FAQs 🚨 Handle emergency requests 👨‍💼 Transfer to staff when needed ⚙️ Connect conversations with real workflows Tech Stack: Retell AI • n8n • Airtable • Webhooks • Next.js 🌐 Live Demo Website: NovaSmile Dental Studio 💼 Want one for your business? I'm currently open to working with serious businesses that want an AI Voice Receptionist customized to their: • Business • Services • Booking system • CRM • Automation workflows If you'd like to test the AI receptionist before moving forward, send me a DM. Day 23 — Built. Connected. Tested. 🚀 #AI #VoiceAI #AIAgents #AIAutomation #AIReceptionist #n8n #RetellAI #BusinessAutomation #DentalAI #AppointmentAutomation #BuildInPublic #Day23
Day 23 — Built an AI Receptionist That Can Actually Book Appointments 🤖
3 likes • Aug 9
@Malik Ahmed Good work, I saw your website and is very nice. I've tried to make websites with AI but all look that were made by AI. How did you do to make it look like a premium website? Additionally, I'm not prepared yet to make a system like yours AI Receptionist, but how much can be charged for something like this?
1 like • Aug 10
@Malik Ahmed Thank you for answer Malik. Now I understand I don't have the technical vocabulary/knowledge to guide the AI to help me achieve a website looks like premium. As you say, AI helps in speeding up, but you manage the design. A lot to learn for me hehe
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✅ GETTING STARTED 👉 (READ THIS)
1 like • Aug 5
Hello everyone, I'm from Honduras, I'm new to this community. I'm not a programmer, but I'm passionate about automation. My income is currently low, and I'd like to generate income by selling AI solutions. While researching with Claude and ChatGPT, I was advised to join to this community since is ranked like some of the best free resources about AI on web. First, I'd like to know how to create a WhatsApp chatbot to answer FAQs like a human, book appointments, follow up, handle cancellations, etc., to get more clients for medical and dental clinics and reduce no-shows. What tools are needed? Do you have any examples? Does it need to be linked to a website for the chatbot to work? I'd also like to identify the most requested solutions from local businesses that are easiest to sell, but obviously, I want to start with those that have a gentler learning curve and require less development time. I don't know if you could give me some ideas or have a list I could focus on learning how to create them. I imagine the applications are endless, and I don't know which generic application I could sell to multiple businesses. Thanks in advance.
1-5 of 5
César Castañeda
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2 points to level up
@cesar-c-5042
Ingeniero Electricista Industrial apasionado por programación, automatización y mundo digital

Active 20m ago
Joined Aug 3, 2026
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