Does everybody here use MJ or do you have a good alternative?

An American customer who bought a 24x36inch print and oak frame. Got in touch about a return through the Etsy help scheme stating it just didn’t suit the wall he wanted it on. I let it go through to a case with Etsy due to the reason given and stated on the shop that I don’t accept returns due to this reason. My shop does state a 14 day return period which is why I asked him to move it forward with them. After some back and forth he had with Etsy and changing his reason to multiple different things he got his way which is fair enough! I then gave an address for the return and things went quiet. Earlier today Etsy closed the case stating it can be reopened once he provided proof of return with tracking. I then receive this photo of proof of return 😂 I mean he had won but what a way to shoot yourself in the foot. Maybe he misunderstood the closed case and didn’t care to read the Etsy last reply. But come on could of at least regifted it for Christmas 😂

So i've had brief experience with POD a few years ago with t-shirts etc, am i right in thinking that once i receive an order on etsy i then have to pay for the print myself on print shrimp? sorry for basic question, but that could be a stumbling block to some people i guess, especially with bills to pay etc lol thanks in advance

Hey guys, Happy Thursday! We are thrilled to announce that we have FINALLY launched framed prints on PrintShrimp!! Those of you that have been around for a while honestly have probably given up hope, but I promise we have been working so hard behind the scenes to get these live 😆 Frames are available in 3 finishes (Oak, Black and White). All frames arrive ready to hang. Please view the attached pdfs for images and more details. So, what do you need to do? Obviously, frames don't automatically appear for sale on your Etsy shop. Before you start panicking about how much it will be to add frames to all of your listings - don't worry! We have built a couple of tools that allow you to add frames to all of your listings (and yes you can use them for free) These will create your listings so they are set up with variation options for Print Only Black Frame Oak Frame White Frame Attached is a screenshot of what your listings will look like after adding them with the tool Head to your portal and click on the new tab 'Frame Launch' Please please please watch the YouTube videos (and pay attention lol) that go through how to add frames to your shops. It's a simple process but there are a few things you need to do to add frames, and the videos explain it all to you very clearly. The two main things you need to do are: Edit your listings to have one SKU: For us to edit your listings and add frames, we need all of your listings to have one SKU per product. We have built a tool that will identify where your listings differ and clean them up for you. You will need to do this as step 1 if your products have multiple SKUs (i.e. an SKU for each size variation) Actually edit your listings to add framed variations: This is where the magic happens. You need to do a few things such as disable global and domestic pricing, so please watch the videos that details all of this. We have our recommended pricing built into the software that will apply to all of your listings, for frames and print only. This includes some modifications to print only recommended pricing we had before (which means higher profits for you guys compared to before). I have attached a guide with the new recommended pricing below! Here you can get a snapshot of the expected profits from selling frames! This is based on UK prices and accounts for UK VAT when charged and Etsy fees.