We’re bringing someone on in a part-time backend/automation role to support our operations, systems, and internal tech infrastructure across the entire company. Preferably US-based, but we’re open if you’re the right fit. Important: If you reach out via social media DMs, email, or Slack instead of following the application steps… you’re automatically disqualified. Role Overview We’re looking for a smart, detail-oriented Automation & Systems Specialist who can architect, maintain, and improve the workflows that power our coaching company. You don’t need decades of experience — but you do need real hands-on skill with automation platforms and the ability to think logically through complex processes. This role directly supports: - Client delivery - Operations - Marketing systems - Internal team workflows - Student experience systems You will be the person who keeps our backend running fast, accurate, and reliable. Key Responsibilities - Build, maintain, and optimize automation workflows using Zapier, Make, and (eventually) n8n - Create and manage advanced HubSpot workflows, custom properties, lists, triggers, and CRM logic - Integrate and support our daily-use stack: - Troubleshoot system issues across multiple platforms and ensure smooth data flow - Identify manual tasks, propose automation opportunities, and implement solutions - Support internal teams by designing clean, scalable backend processes - Maintain accurate, consistent data between platforms (HubSpot, Circle, Slack, etc.) - Build workflows for onboarding, student experience, coach operations, and renewal processes - Document all systems clearly and provide simple training for internal team members - Handle routing logic, error handling, QA testing, and workflow optimizations Required Qualifications - Strong working knowledge of automation tools (Zapier, Make, n8n preferred) - Strong understanding of workflows, triggers, routing, and cross-platform data flow - Comfortable navigating HubSpot workflows, lists, custom fields, tickets, pipelines - Familiar with: - Ability to read processes, diagram them, and convert logic into automations - High attention to detail and a structured, analytical mindset - Excellent communication (we value over-communication → trust → speed → execution) - Ability to work independently and manage multiple active builds