We had a signing where the title company requested a change in location We understand, that can be frustrating. But here’s what happened: ❌ The notary replied directly to the client ❌ The tone was not professional ❌ And we weren’t given the chance to step in and handle it The reality is: 👉 We were already working on a solution 👉 We would have adjusted compensation due to the change But the response was immediate, and it escalated the situation Important reminder: If something changes or doesn’t feel right, always go through the signing service first 👉 We’re the ones who communicate with title 👉 We’re here to support you 👉 And we help protect those relationships And just as important, how we communicate matters 👉 How would you have handled this situation? 👀