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47 contributions to Selling Online / Prime Mover
A 10-second timer turned a popup into a 500% subscriber boost.
The University of Alberta increased email subscribers by 500% with one well-timed, well-worded popup. It waited until someone had spent more than 10 seconds on the site, then asked: "You seem interested in UAlberta news. Would you like to sign up for the Daily News email?" Two things made it work. The 10-second delay meant it only showed to people who'd shown genuine interest, not everyone who landed and bounced. And the wording acknowledged what the person was already doing ("you seem interested in…"), so it felt like a natural offer instead of an interruption. Most popups fail because they fire instantly and shout the same thing at everyone. A popup that waits for a signal of interest, then references that interest, converts on a different level. If you run a popup, when does it fire, and does its wording acknowledge what the visitor's actually there for?
A 10-second timer turned a popup into a 500% subscriber boost.
24 jam flavors converted 1000% worse than 6. More choice is killing your sales.
A classic study set up a jam-tasting kiosk in a supermarket and compared two versions: one offering 24 flavors, one offering 6. The 24-flavor kiosk drew more attention. But it converted into actual purchases at a rate 1000% lower than the 6-flavor one. Too many choices cause analysis paralysis. Faced with too many options, people cope by deciding nothing and walking away. The variety that feels generous to you feels like work to them. This is everywhere in funnels: six pricing tiers, a dozen order bumps, ten navigation links on an opt-in page, a product catalog with no clear "start here." Each option is a fork where someone can freeze. Look at your highest-traffic page and count the decisions you're asking for. Then cut. The goal isn't to offer everything. It's to make the next step obvious. What could you remove from your funnel this week instead of add?
24 jam flavors converted 1000% worse than 6. More choice is killing your sales.
The "Tetris" trick that boosted trial-to-paid 370%
A psychologist named Zeigarnik found that people forget completed tasks but can't stop thinking about unfinished ones. Your brain nags you about the thing you started until it's done. That's the entire engine behind Tetris, the falling blocks you have to complete, an infinite loop of "almost there." And it's why progress bars are so effective in funnels and onboarding. When Ghost added a progress bar to their onboarding, conversions from trial to paid rose 370%. A half-finished progress bar is a tiny open loop the brain wants closed. "Your profile is 60% complete" pulls people forward far harder than a blank screen and a vague invitation to "explore." If your onboarding, checkout, or course has multiple steps, show a progress bar. Show people they've already started, and they'll feel compelled to finish. Where in your funnel could a "you're 70% done" bar turn quitters into finishers?
The "Tetris" trick that boosted trial-to-paid 370%
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They changed 5 things on its pricing page. Revenue +54%
Wishpond lifted revenue 54.3% by rewriting their pricing page. Here's exactly what they changed: 1. Headline. From "Wishpond Pricing Plans" to "Choose your Pricing Plan (Try Wishpond for 14 days)." 2. Plan names. From "Basic, Pro, Growth" to "Starting Out, Everything You Need, Rapid Growth." 3. CTA. From "Start Free Trial" to "Start Free For 14 Days." 4. Clearer feature display. 5. Testimonials added. Look at the through-line. Every change made the page more specific and more about the customer. "Everything You Need" tells you which plan to pick in three words. "Start Free For 14 Days" is concrete where "Start Free Trial" is vague. Your pricing page is where the money decision happens, and it's usually the most neglected page in the funnel, full of generic labels nobody wrote on purpose. When did you last rewrite your plan names and CTA to sound like a human describing a benefit, instead of a database field?
They changed 5 things on its pricing page. Revenue +54%
They deleted two form fields and activation jumped 40%
MuleSoft had "select your state" and "select your country" dropdowns on a form. They removed both and filled that data in automatically from the visitor's IP address instead. Activation improved more than 40%. Every field you make someone fill in is a small tax on completion, and dropdowns are the worst because they require thought, scrolling, and a decision. The best field is the one the user never has to touch because you already know the answer. You can auto-detect country, city, postal code, and timezone from IP. You can prefill from URL parameters. You can use browser autofill. Every one of those is a field you delete from the user's job. Go through your highest-value form field by field and ask: do I really need to ask this, or can I get it another way? The shortest path to "submit" almost always wins.
They deleted two form fields and activation jumped 40%
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Andrew Bobchenok
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