The secret to deeper client breakthroughs
You know what most coaches get wrong about "holding space" for clients? They think it's about being quiet and nodding along... Like some sort of human bobblehead! For example: I was at a family gathering the other day... And my niece was upset because she didn't get to cut the cake. Her mum and dadās natural response was: "You'll be fine. Don't worry about it." It's what most of us learned growing up, right? Move things along. Keep it moving. But here's the thing... When you shut down emotions, they don't actually go away. They just get buried deeper. So I pulled her aside... "It's okay to be upset. Tell me how you feel." Gave her space to express herself... Validated that her feelings made sense... Then helped her understand WHY she couldn't cut the cake. Simple shift. Massive difference. And you know what? This same pattern shows up in coaching ALL the time. Your client shares something vulnerable... And your instinct is to "fix" it... Or worse... dismiss it completely. "Just get over it" "Focus on the positive" "It's not that bad" But true emotional safety isn't created by minimising feelings... It's created by sitting WITH them. By showing your client that their emotions make sense... Even if their conclusions don't. Point being... Most of us never learnt this skill growing up. (I certainly didn't - my family was the "get on with it" type) But it's probably the most important skill you can develop as a coach. Because when clients feel emotionally safe with you... That's when the real transformation begins. Everything else is just surface-level change. So next time a client shares something difficult... Try this instead: 1. Let them fully express the emotion 2. Validate that their feelings make sense 3. Help them understand the wider context 4. Guide them toward a solution (only when they're ready) Simple framework. Profound impact. Because at the end of the day... People don't need another person telling them to "get over it."