If you're a local business owner relying on Google to bring you customers, listen up.
Google has officially removed the Questions & Answers section from Google Business Profiles.
You know β the section where you could post FAQs and answer customer questions directly?
Gone.
In its place? A new AI-powered feature called "Ask A Question" inside the Google Maps app.
Here's the problem:
Instead of YOU being the authority on your business... Google's AI is now scraping information from reviews, menus, your website, social media, and third-party platforms to answer questions about YOUR business FOR you.
And if it can't find enough information?
It tells potential customers: "I don't have enough information about this place."
π¬ Guess what happens next? They scroll to your competitor who HAS that information.
So what do you need to do RIGHT NOW?
You need to feed Google's AI as much data as possible:
β
Fully optimized Google Business Profile (categories, attributes, services, photos, videos) β
Detailed reviews with specific keywords about your services β
Updated website with FAQ content and local landing pages β
Active social media connected to your GBP β
700+ local citations so Google finds your business EVERYWHERE β
Strong engagement signals showing Google your business is popular and trusted
The businesses that take action NOW will dominate this new AI-driven search landscape.
The ones that wait? They'll wonder why the phone stopped ringing.
At Webido CTR, we've been helping 4,000+ local businesses stay ahead of Google's changes since 2019.
Our More Customers Guarantee package ($297/mo) gives you:
π₯ Complete GBP optimization π₯ 700+ citations built and indexed π₯ Strategic CTR campaigns (up to 100 daily clicks) π₯ Daily activity generation π₯ Weekly progress reports
Results in 30-45 days β or your next month is FREE.
Don't let Google's AI tell customers it doesn't know enough about YOUR business. πͺ
Credit: Insights referenced from Whitespark's latest blog post on the Google Maps Ask A Question feature.