13d • General discussion
Something small that made a big difference in my client relationships
I started sending a 'Week 1 Wrap' message every Friday during onboarding — just a 5 line summary of what I completed, what's coming next, and one question for them to answer.
Clients stopped micromanaging. Response times got faster. And they started trusting my judgment way more quickly.
Most VAs wait for the client to check in. Flip that and you'll stand out immediately.
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Something small that made a big difference in my client relationships
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