Salary: $35,900 – $57,300 USD annually (hourly)
Location: Remote
Company Name: CareSource
Role: Coordinate and process healthcare grievances and appeals to ensure regulatory compliance and timely resolution.
Qualifications: high school diploma or equivalent, 1+ year customer service or healthcare administration, managed care experience preferred, strong communication and organization, Facets experience preferred
Key Tasks: log and process appeals and grievances, request medical records, prepare state hearing files, manage correspondence, ensure HIPAA compliance, report metrics, support departmental workflows