──────────────────────── ROLE OVERVIEW ──────────────────────── Role: Lead and scale Customer Success operations by building systems, processes, and insights ... health, retention, and growth at scale. ──────────────────────── APPLY ──────────────────────── https://careers-symplr.icims.com/jobs/2168/director%2c-customer-success-operations ... success operations strategy, cross-functional program leadership, KPI and metrics development, voice of customer programs, CS technology roadmap ownership ... Success Operations] [CS Strategy] [Healthcare SaaS] ──────────────────────── BROWSE SIMILAR ROLES ──────────────────────── Job Title Search: https:// ... success operations experience, SaaS metrics and benchmarking expertise, executive-level communication skills, experience leading transformation programs ... and enablement support, M&A and transformation initiatives ──────────────────────── QUALIFICATIONS ──────────────────────── Qualifications: 3+ years customer ... Client Type: Healthcare organizations (B2B) ──────────────────────── ROLE TAGS ──────────────────────── Category: [Customer Success] Sub-Category: [Customer ... $150,000 USD Pay Type: Salary Salary Band: Work Type: Full-Time Location: [US Only] ──────────────────────── KEY TASKS ──────────────────────── Key Tasks: customer

Qualifications: 5+ years healthcare consulting/customer success/operations experience, provider-facing relationship management, workflow and process design