Welcome (clients name) 😊 Thanks for booking with (business name)!
By booking, you’re confirming you agree to Turo’s guidelines and our own trip policies.
🔐 Your lockbox code will be sent separately once your driver’s license photos have been verified:
🕐 Early Pickup:
You’re welcome to pick up the vehicle up to 1 hour early, but not earlier than that for insurance purposes.
🛣️ Traveling out of state?
Just let us know so we can prep the vehicle.
📍 Pickup Location📍
🛒(Pickup & drop off address)
💳💲 Payments & Billing:
All costs, extensions, deposits, and billing are handled directly by Turo. Please contact Turo Support for anything financial.
📲 If you need anything, message or call us anytime at (your number) 💬
2nd text……..
Just a quick note regarding support availability with us .
🕗 Our business hours are 8:00 AM – 11:30 PM (daily).
This is when we’re available to assist by phone or message.
📲 If you reach out outside of business hours, we’ll respond as soon as we’re back online at 8:00 AM.
For urgent, time-sensitive issues outside these hours, please contact Turo Support directly through the app, as they provide 24/7 assistance.
Thank you so much for understanding and respecting our hours — it helps us stay rested and provide great service to every guest 🚗✨