For most of my career, I learnt sales the old way.
Call centres.
Boardrooms.
Live presentations.
We were trained to listen before we spoke. To analyse before we offered. To understand the client’s world before positioning a solution. It was disciplined. Structured. Human.
And it worked.
Some of my greatest results with clients, partnerships and revenue came from that environment. Not because we had the best scripts. But because we were taught to identify real need and meet it properly.
Fast forward to the digital space.
Landing page.
Website.
Offer.
Masterclass.
Click.
Pay gate.
Sale.
It is efficient. It scales. It is impressive.
But over the last few months I have found myself asking a difficult question.
Have we become so reliant on automation that we have quietly stepped away from people?
Since the beginning of this year I have been waking up each morning and sending 10 to 20 B2B emails. Direct. Thoughtful. Personal. I am building conversations again. Not funnels. Conversations.
And it has reminded me of something important.
Sales is architecture. Not noise.
It is awareness to trust. Trust to dialogue. Dialogue to clarity. Clarity to decision.
One person at a time.
I still care deeply about B2C. There are people who want to change their lifestyle. People who want to build startups. People who want to launch online businesses and affiliate income streams. They do not just need another webinar link. They need to feel understood.
So I am returning to fundamentals.
Direct messages.
Soft connects.
Quick calls.
Zoom conversations.
Emails that are written for one person, not a list.
The central question I hold each day is simple. What is the point of view of the person I want to serve?
Not what is my conversion rate.
Not what is my automation sequence.
But what is their reality?
I would genuinely value your perspective.
In your online business, what is your most effective tactical strategy from first awareness to full conversion?
Where are you seeing real connection translate into real results?
I am rebuilding my approach around relationships, networking and disciplined sales thinking. I know many of you are further along in this journey, and many are walking it with me.
What is working for you right now?
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John Lewis
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For most of my career, I learnt sales the old way.
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