Course Development!
Currently working on the PLAN FOR Success course: ⏩ Action Playbook - Lesson 4.2 "Write Responses in Advance"
Next on the list are the following Action Playbooks:
  • Make a Customer-Facing Knowledgebase (Module 1, Lesson 1.1)
  • Guide Users Through Ticket Submission (Module 3, Lesson 3.6)
  • Pre-Filter Support Requests (Module 3, Lesson 3.5)
  • Utilize Quick Start Guides (Module 3, Lesson 3.3)
Stay tuned for more exciting developments!
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William Simmerman
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Course Development!
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