Apr 7 • General discussion
Jerry Durham on breaking down the systems behind what actually drives revenue in a PT practice.
What You’ll Learn in This Episode:
- Why the front desk is the most undertrained and underleveraged role in your practice
- The real reason patients don’t show up and why it has nothing to do with demand
- How broken intake, verification, and communication systems quietly kill revenue
- What “Arrive, Pay, Stay” actually means and how it impacts your bottom line
- The gap between patient experience and revenue cycle performance
- Why most practices lose money before the first visit ever happens
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Jerry Durham on breaking down the systems behind what actually drives revenue in a PT practice.
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