Charlotte Dales, Co-Founder and CEO at Inclusively, in an interview for HRTechSeries shared valuable insights on DEI (Diversity, Equity, and Inclusion) practices. She highlights how personalizing the employee experience and leveraging technology can improve retention and productivity. Charlotte also offers practical tips for building strong DEI frameworks in companies. ✨ “For a long time, businesses have aimed to be inclusive, yet the underlying challenge has been creating adaptable work environments that cater to individual needs. The current workforce, especially the new generation, expects a high degree of personalization in their professional lives, just as they do in other aspects of their lives. This expectation is coupled with the rapid advancement of AI technology, making it feasible to address these needs on a large scale”.
✨ “The biggest deterrents to creating an inclusive workplace culture are two major misconceptions: 1) employees need to disclose personal information to receive support, and 2) fostering inclusivity is time-consuming, resource-intensive, and costly. In reality, companies already invest in various products, services, benefits, and technologies that can address individual needs. These solutions are often available to all employees, but they might not know what to look for, and company resources can be hard to access”.
✨ “How to Build a Strong DEI Framework? Five simple steps: implement universal design, leverage technology, set clear DEI metrics, build inclusive marketing and communication, focus on business benefits”.
Let’s Discuss!
What steps has your company taken to create a more inclusive work environment? What challenges have you faced? How do you leverage technology to support DEI initiatives in your workplace? ⬇ ⬇ ⬇ ✍