This is a space for Service Delivery Managers, ITSM pros, and Service Desk leaders to collaborate, swap real■world
tactics, and support each other through the tough stuff. We keep it friendly, accountable, and practical.
Kickoff question:
What’s the biggest ITSM challenge you’re tackling right now—visibility, incidents (incl. major),
requests, or change?
Share one detail and we’ll help you move it forward this week.