Key Players & Service Providers
Learn the roles and relationships between Collectors, BATs, Labs, TPAs, MROs, and SAPs. Understanding the service ecosystem helps you know where your business fits.
Example:A mobile collector may contract with remote clinics and national labs, allowing them to quickly expand reach without a physical office.
Discussion Questions:
  • Which service agent do you think is most critical to success in a drug testing business?
  • Who would be your ideal local partner? 
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Johari C
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Key Players & Service Providers
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