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ABA Back Office — Daily Recap
ABA Back Office Daily Recap: HIPAA Rules, AI Scheduling, and EHR Notes
- This is the first daily video for the ABA Back Office community. New videos are planned Monday through Friday, mixing Q&A with a topic discussion.
- The ABA Back Office plugin helps behavioral operators use AI for real reports, findings, and automations on their own computer, beyond a basic chatbot.
- Automations split into two groups: protecting money (projections, underpayment audits, watchdogs) and running or growing the clinic (large projects like speed to lead or cold email).
- HIPAA rule: Anthropic will not sign a business associate agreement. Client data has to stay local, moving only from one file to another on your own computer.
- Minimize client names wherever possible. A built-in substituter script strips names locally before data leaves your computer, getting you about 95% of the way there.
- AI works best on daily or weekly tasks with minimal decision making, like scheduling. Feed it the data and rules, then let it test many schedule options and pick the best one against a KPI.
- On EHR AI notes: Central Reach's version gets decent feedback but costs more. Most EHRs will have this feature soon, so it's a weak reason to pick one platform over another.
- On AI compliance audits like Brellium: the right setup depends on note volume and how well the audit fits into daily workflow without extra manual steps.
- On AI use in interviews: he hasn't seen it happen and thinks it would be obvious. Digging into details beats switching to in-person interviews.
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ABA Back Office — Daily Recap
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