Most of the big tech news this week points to one thing: AI is becoming infrastructure, not just a shiny add‑on. Amazon, Microsoft, Google, and others are pouring hundreds of billions into AI data centers, chips, and cloud services so that more powerful AI shows up inside the software businesses already use.
Here’s what actually matters for us as small business owners:
- 𝗬𝗼𝘂𝗿 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝘁𝗼𝗼𝗹𝘀 𝗮𝗿𝗲 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝘀𝗺𝗮𝗿𝘁𝗲𝗿. Many CRMs, marketing platforms, and finance apps now include built‑in AI for things like automatic follow‑up, content generation, forecasting, and support—often without needing a separate “AI tool.”
- 𝗕𝗶𝗴 𝘁𝗲𝗰𝗵 𝗶𝘀 𝘀𝘄𝗮𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗵𝗲 𝗔𝗜 𝗰𝗼𝗺𝗽𝗹𝗲𝘅𝗶𝘁𝘆 𝗳𝗼𝗿 𝘆𝗼𝘂. Frontier models like Claude Opus 4.5 and Google’s Gemini 3 are designed to handle longer, more complex tasks (coding, research, planning), and they’re being wired into everyday products as “copilots” and agents.
- 𝗧𝗵𝗲 𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝗺𝗼𝘃𝗲 𝗶𝘀 𝗮𝗰𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻, 𝗻𝗼𝘁 𝗰𝗵𝗮𝘀𝗶𝗻𝗴 𝗲𝘃𝗲𝗿𝘆 𝗻𝗲𝘄 𝗮𝗽𝗽.. Reports on 2025/2026 tech trends say most small businesses are underusing AI features already bundled into their software stack and are overwhelmed by too many disconnected tools.