Running into a restricted products policy violation on Amazon? Don’t panic here’s how to resolve it quickly and get back to selling!
1. Identify the Issue
• Check Seller Central > Performance > Account Health for policy warnings. Amazon will specify the ASIN and violation reason.
2. Review Amazon’s Policies
Ensure your product complies with category-specific restrictions (e.g., supplements, electronics, or toys). Some items require pre-approval or additional documentation.
3. Take Corrective Action
• Remove non-compliant listings if necessary.
• Submit an appeal with a Plan of Action (POA) clearly explain the issue, steps taken to fix it, and preventive measures.
• Provide supporting documents (safety certifications, invoices, etc.).
4. Prevent Future Violations
• Regularly audit listings against Amazon’s Prohibited Products & Restricted Categories list.
• Stay updated on policy changes Amazon frequently updates its guidelines.