Clear ownership is essential for effective records and information management. Without it, responsibilities for creation, maintenance, quality, and disposal become unclear, leading to gaps and inconsistency.
Ownership does not mean doing everything β it means being accountable for decisions and outcomes. Information governance works best when ownership is explicit and understood.
Reflection questions:
- Is ownership clearly defined for key record types?
- Do owners understand what they are accountable for?
Action:
Identify one important record type and confirm who owns it in practice.