The Records Management Manual (RMM)
High-level policies are useless if front-line staff don't know the exact buttons to click.
Developing a highly practical, step-by-step Records Management Manual (RMM) gives employees the concrete instructions they need to capture, tag, and file information accurately.
  1. If a new hire asked how to correctly file a vendor contract, do you have a single, updated manual to hand them?
  2. How many different places do your employees have to search to find your organization's filing procedures?
Action Item: Draft a one-page "Quick Start Filing Guide" for your most common organizational document type.
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Paul Mullon
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The Records Management Manual (RMM)
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