From Policy to Defensible Practice
Strong records management is not about having perfect policies. It is about being able to explain and defend decisions when challenged.
Experienced practitioners focus on clarity, proportionality, and documentation. They accept trade-offs and prioritise effort where risk is highest.
Reflection questions:
  1. Which records decision would be hardest to defend today?
  2. What evidence would support that decision?
Action:
Identify one decision that would benefit from clearer documentation.
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Paul Mullon
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From Policy to Defensible Practice
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