๐Ÿš€ Built an AI-Powered Gmail Support Automation with n8n + LLMs
I just finished building an end-to-end AI customer support workflow using n8n, and Iโ€™m really excited about how powerful and clean this setup turned out.
๐Ÿ”ง What this workflow does:
๐Ÿ“ฉ Monitors Gmail in real time using a Gmail Trigger
๐Ÿง  Classifies incoming emails (Customer Support vs Other) using an LLM
๐Ÿค– Automatically generates friendly, human-like replies for support emails
๐Ÿ“š Uses a Pinecone vector knowledge base (FAQ & policies) for accurate answers
โœ๏ธ Responds as a branded support agent (โ€œMr. Helpful from Tech Haven Solutionsโ€)
๐Ÿท๏ธ Applies Gmail labels automatically for better inbox organization
โ›” Non-support emails are safely ignored
๐Ÿ›  Tech Stack:
n8n (workflow orchestration)
OpenAI GPT-4o & OpenRouter (LLMs)
LangChain nodes (agents, classifiers, tools)
Pinecone (vector database for RAG)
Gmail API (triggering & labeling)
๐Ÿ’ก Why this matters:
This setup drastically reduces manual support workload while still keeping responses:
Context-aware
Knowledge-grounded
Brand-consistent
Fast โšก
Itโ€™s a great example of how AI agents + RAG + automation can deliver real business valueโ€”not just demos.
If youโ€™re exploring AI automation, n8n workflows, or LLM-powered customer support, Iโ€™d love to connect and exchange ideas.
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1 comment
Sarfraz Ali
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๐Ÿš€ Built an AI-Powered Gmail Support Automation with n8n + LLMs
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