Facilitators in technical spaces
Here's where I've noticed facilitators in technical spaces get it wrong:
Injecting their opinions
It's hard to leave your expert opinion by the wayside.
I get it.
But you're there to PULL thoughts, not push them.
Where's this tendency come from?
From being told we're supposed to know the answer.
OR
Only answers get rewarded.
We don't want to feel inferior, so we add our opinions to the mix OR we overemphasize the opinion of "experts" in the room.
This ignores or straight shuts down valid thoughts from at least half the room most days.
I've seen it.
👉 Here's the thing: Everyone else can see it and doesn't like it!
If you're facilitating with expertise bias, my recommendation is to use the TWO HAT METHOD.
One hat - Facilitator
Two hat - Expert
Take one off to use the other.
BE CLEAR about when you change hats.
You'll see better engagement and you'll still feel heard.
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Andrew Frazier
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Facilitators in technical spaces
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